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Relationship Manager

Cebu, Tacloban, Roxas City, Zamboanga, Tagum, Koronadal

Job Type

Workspace

Industry

Full Time

Full onsite

Banking

Responsibilities

RELATIONSHIP MANAGER (COMMERCIAL ACCOUNTS)


Marketing


  1. Solicit, develop, and originate new deals and business opportunities from existing and prospective accounts and manage the loan-and-trade-related relationship of his assigned portfolio

  2. Analyze current and prospective portfolios and prepare growth and profitability account strategies

  3. Represent the Team/Bank’s interest in various bank events, internal meetings, and industry and professional gatherings, in a dignified and professional manner


Administrative


  1. Familiar with Bank policies, operational procedures, and transaction processes

  2. Coordinate with various support units on documentation requirements to ensure the smooth implementation of approved credit proposals and the transactions emanating from it

  3. Monitor and ensure clients’ compliance with the documentary requirements

  4. Inform Management of opportunities or threats to client relationships and recommend countermeasures

  5. Alert Management of possible deterioration of clients’ credit condition requiring a strategy/action plan and/or Remedial Management Unit transfer

  6. Ascertain proper disposition and booking of fees and commissions due to and from clients within the timeframe allowed by Bank policies and procedures


Servicing


  1. Guide and mentor loan assistants to improve servicing skills and initial credit and marketing efforts

  2. Attend to clients’ complaints and recommend a resolution of concerns/ issues by elevating to the proper person or unit to avoid the dissatisfaction of clients


Monitoring


  • Prepare internal reports for Management and other units of the Bank as required

Requirements

  • College Graduate, preferably Business course

  • Sufficient and commensurate Account Management experience

  • Good credit evaluation and analytical skills

  • Can formulate account plans and strategies

  • Above-average verbal and written communication skills

  • Good interpersonal, time management, and negotiation skills

  • Computer literate

  • Can work well under pressure

About the Role

Responsible for the overall relationship of the Bank with the client, generate business from existing and prospect accounts. Manage and monitor accounts to ensure attainment of individual business and revenue targets, maintain portfolio credit quality and cross sell the Bank’s products and services.

© 2024 CapMan Consulting

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